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sep92.tar


Sidebar: Submitting A Printer Test Case

To request help of IBM, proceed as follows:

Clearly label media:

Test Case for PMR_______ Backup/Restore format

Send the test case materials to:

  • IBM Corp.
  • 11400 Burnet Rd.
  • Austin, TX 78758
  • Attn: V3Test
  • Internal Zip 2900/Dept 99C

Step Instruction
1 Login as root.
2 Enter: echo "\c" >/dev/lxx
3 Enter: cp /usr/lpd/qconfig/tmp
4 Enter: vi /usr/lpd/qconfig
5 Look down through the file to locate the stanza that probably looks like the following:
<ypqn>:
device=<devnm>
<devnm>:
file=/dev/<devnm>
header=always
trailer=never
access=both
backend=/usr/lpd/piobe

6 modify the two lines
   file=/dev/lxx
backend=/bin/cat

7 Enter: enq -Y
8 Enter: enq -A
9 Print the document using your normal procedures.
10 Enter: cp /dev/lxx /tmp/testcase.1
11 Enter: echo "\c" >/dev/lxx
12 Enter: vi /usr/lpd/qconfig
13 modify the two lines
   file=/dev/lxx
backend=/bin/cat

14 modify the line
   backend=/bin/piobe

15 Enter: enq -Y
16 Enter: enq -A
17 Print the document using your normal procedures.
18
cp /tmp/qconfig /usr/lpd

19 Enter: enq -Y
20 Enter: enq -A
21 Enter: cp /usr/lpd/pio/custom/<ypqn>:<devnm>
/tmp/testcase.3
22 Enter: cd /tmp
24 Insert a formatted diskette in the drive.
23 Enter: li -1 -Of ./testcase.* |backup -iqv
24 Send the diskette and a paper print out of test document.

There is no guarantee that help will be forthcoming, but it doesn't hurt to try.